Mental health is something that we all have to deal with, whether we talk about it openly or not. And yet, in many workplaces, it still seems like a taboo subject. We’re encouraged to push through stress, anxiety, and burnout, but rarely are we taught to prioritize our mental well-being or given the tools to maintain it. In my journey as a life coach, I’ve seen just how critical mental health support can be, both for individuals and organizations. In order to create thriving, resilient workplaces, we need to focus on building a culture of empathy and support—one where mental health is seen as an essential part of the conversation, not something to be ignored or swept under the rug.

Recognizing the Impact of Mental Health on Productivity

The first thing we have to acknowledge is that mental health has a direct impact on productivity. It’s not just about having employees who are physically present but also mentally engaged. When employees are struggling with mental health challenges—whether it’s anxiety, depression, or burnout—it takes a toll on their ability to focus, make decisions, and perform at their best. Ignoring this reality is costly, not just for the individual but for the organization as a whole.

When we think about building a supportive work culture, it’s not just about being compassionate for compassion’s sake (though that’s reason enough), but it’s also about creating an environment where people can bring their full selves to work. If we want people to be productive, creative, and motivated, we need to make sure they feel supported mentally and emotionally.

I’ve come across countless professionals who feel like they have to hide their struggles for fear of being seen as weak or incapable. This leads to burnout and often results in valuable team members leaving a job that simply didn’t care about their well-being. This doesn’t have to be the case. When we prioritize mental health, we’re investing in the longevity and success of the business.

Fostering Open Conversations About Mental Health

One of the most effective ways to create a culture of empathy in the workplace is by fostering open conversations about mental health. In many organizations, mental health is still something that is discussed in hushed tones, if at all. But in reality, everyone is dealing with something—whether it’s stress from a heavy workload, the challenges of balancing work and family life, or more severe mental health conditions. If we start to normalize these conversations, we can break down the stigma that often prevents people from seeking help.

For me, one of the most powerful tools in this effort is simply creating a space where people feel safe talking about their mental health. This might look like regular check-ins with employees, mental health workshops, or even offering anonymous platforms where people can share their experiences without fear of judgment. When leaders take the initiative to talk openly about mental health, it sets a tone that lets everyone know it’s okay to do the same.

As someone who supports the American Foundation for Suicide Prevention, I know how crucial it is to have these conversations before things escalate. Encouraging a culture of openness can help individuals recognize when they’re struggling and feel more empowered to reach out for support, whether that’s through counseling, talking to their manager, or using workplace mental health resources.

Prioritizing Work-Life Balance

Another key aspect of fostering a mentally healthy workplace is recognizing the importance of work-life balance. Many companies pride themselves on their high-achieving, always-on work culture, but this kind of environment is a breeding ground for burnout. Employees need time to recharge, spend time with their loved ones, and pursue interests outside of work. Without this balance, they’re more likely to experience chronic stress, which can lead to long-term mental health challenges.

In my own coaching practice, I emphasize the importance of setting boundaries. It’s easy to fall into the trap of thinking that being constantly available or working late into the night is the path to success. But the truth is, when we neglect our own needs, we become less effective in all areas of our lives. Leaders need to model this balance by setting clear expectations around work hours, encouraging people to take time off, and respecting employees’ boundaries.

Workplace policies that promote flexibility, such as remote work options or mental health days, can also make a huge difference. When employees feel like their well-being is valued, they’re more likely to be engaged and committed to their work. By creating a culture that prioritizes balance, we allow people to show up as their best selves, both in and outside of the office.

Building Empathy in Leadership

Leadership plays a crucial role in shaping workplace culture. Leaders set the tone for how mental health is addressed, and it’s up to them to create an environment where empathy is the norm, not the exception. This doesn’t mean that leaders need to have all the answers when it comes to mental health, but they do need to show that they care about the well-being of their team.

In my experience, one of the most effective ways for leaders to demonstrate empathy is by actively listening. This means taking the time to really hear what employees are going through and offering support, whether that’s through flexible accommodations, connecting them with resources, or simply acknowledging their feelings. Sometimes, the most impactful thing a leader can do is say, “I see you. I hear you. How can I help?”

Empathetic leadership also means being vulnerable. When leaders are willing to share their own struggles—whether it’s with stress, anxiety, or work-life balance—it creates a ripple effect. It shows employees that they’re not alone, and it gives them permission to be honest about their own challenges.

A Healthier Future for All

Creating a culture of empathy and support in the workplace is not only the right thing to do, but it’s also essential for building a successful, resilient organization. Mental health should never be an afterthought or a luxury; it’s a foundational aspect of our ability to thrive as individuals and as a collective.

As someone who has seen the devastating impact of neglecting mental health, both in the workplace and in life, I am deeply passionate about advocating for these changes. It’s time for all of us—leaders, employees, and organizations—to take responsibility for creating environments where mental health is prioritized, conversations are open, and support is readily available.

If we can do that, we’ll not only prevent burnout and turnover, but we’ll also create workplaces where people feel truly valued. In the end, it’s about recognizing that mental health is not separate from the work we do—it’s at the very core of our ability to succeed.